Filter Tags on Customer & Requester


I want to use Tags Filter on Customer & Requester. Could someone guide me to do that?

If we could add tags to the service item setup so we could use the filter in the ticket screen. Is this something that will be added soon?

It would be a good move to remove Tags from the Solutions edit if it cannot be used.

Just a thought.

Hi ,

 Thank you for writing to us . Currently tag feature is not available in Freshservice. Please give us some time to implement this


Shihab Muhammed

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