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Can anyone tell me if they can replay to topics in forums?
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I had the same problem since Saturday and filed a ticket for it: Freshdesk just replied that they had fixed it and they have, as I can reply to you, and also to other posts, both here and on where I first noticed it.
Thanks to Freshdesk developers for their quick action, even though I'm not a customer, but just one of their customers' users. Of course, customers may have reported it too, but I appreciated the quick reply to my ticket.