Solution mess up HTML
I understand that you clean the html code but removing the newlines is such a bad idea.
I bet this is related to the other HTML Editor changes you are working on.
7 people have this problem
It's a little disconcerting to see that two months have passed with no comment on this issue at all, and the fact that I'm also running into issues with the HTML Editor (pasting my own code, or using the editor to completely rewrite) shows that it remains an issue.
We're sorry that we've missed updating this thread for a very long time. We had rolled out several enhancements to our solution editor with added support for Code snippets. More insights here : https://support.freshdesk.com/support/solutions/articles/223670-introducing-our-new-knowledge-base-editor