Hey everyone! Thank you for showing support by participating in our previous Coffee Chat. Please Subscribe to this post to get instant updates
Our next Coffee Chat session is happening on
Wednesday, 18th of August at 11 AM EST
We hope to hear from you during the chat!
The topic of discussion:
Best Practices for Customer Communication
Please block your calendars for about 45 minutes to answer five questions. To keep this session as engaging as possible, I’ve chosen a topic that all of us can relate to, and here are the
What are some general pointers to keep in mind when you’re talking to your customers?
How do you turn down requests from customers which you can’t fulfill?
How do you handle hostile or unreasonable customers without being rude?
How often do you think communication with customers is necessary? (not just for updates, but in general.)
What is the best way to apologize to your customers- feel free to share your stories, emails, and more here!