Make way for our Coffee Chat 🎉
It’s happening on Wednesday, 23 of March at 11 AM EST.
The topic of discussion is: Career paths and growth in Customer support
Please block your calendars for about 45 minutes to answer five questions. To keep this session as engaging as possible, I’ve chosen a topic that all of us can relate to, and here are the key-segments:
- How did you end up in a customer support role? Alternatively, what do you think makes for a good customer support rep?
- What are the opportunities and skills a customer support role can open up for a person?
- What is the kind of growth/career development a customer support agent can expect, say, 5 or 10 years down the line?
- How should customer support teams align themselves with other related functions like product, marketing, customer success, and operations?
- What advice would you give someone looking to pivot into a customer support related career?
As always, here’s reminder about a few things to keep in mind
Six important things to know before we get started on our coffee chat 
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To answer a question, tag the answer with the corresponding number. For example, if you are answering the first question Q1, start your answer with A1 and use the
Quoteoption -
If you cannot make it at 11:00 am EST or even if you’re past time, you can still post your answer to a particular question.
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You can reply to each others threads/posts to keep the conversation going.
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Be polite and respectful of other people’s opinions.
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Most importantly, have a great time here!
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Lastly, I will make sure to engage with all of you to make this interesting.
