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403 error

  • September 25, 2020
  • 1 reply
  • 76 views
A
Apprentice

Hello,


Our customers cannot open a ticket - they receive a page of 403 error: You are not authorized to access portal


Our helpdesk webpage is https://euliviahelp.freshdesk.com



Thank you for your help,


Adam

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    1 reply

    hemanth.ramya
    Community Manager
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    • hemanth.ramyaCommunity Manager
    • Community Manager
    • 626 replies
    • October 8, 2020

    Hello Adam,


    Apologies for the delay in getting back here. We can see that our support team has addressed this query for you via a ticket logged. Do feel free to write to us for further assistance and we would be happy to help. Cheers!  

    Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

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