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danielcarbaneroApprentice

crypto p2p exchange application developmentNew

P2P cryptocurrency exchange software development is the process of creating a platform that allows users to buy and sell digital assets in a secure and private setting. This type of software is becoming increasingly popular due to its ability to facilitate direct transactions between two parties without the need for a trusted third-party intermediary. By using a P2P cryptocurrency exchange software, users can quickly and easily transfer funds from one wallet to another without having to trust a third-party.Considerations in developing a p2p exchange scriptA crypto p2p exchange application development is a complex task that requires a great deal of expertise and experience. As with any software development project, the first step is to assess the requirements of the customer and develop a clear set of objectives and goals. From there, the development team must create a detailed design document that outlines the architecture of the system, the security protocols to be used, and the user

4 hours ago

Anish KarthickApprentice

Freshdesk

Freshdesk product information

Freshdesk’s previous plan names were Blossom, Garden, Estate, and Forest.The plans have been renamed Free, Growth, Pro, and Enterprise.Please correct us if we are mistaken.In addition, we need to know how many applications can be linked to a Freshdesk account based on the above plans.

8 hours ago

stevemcTop Contributor

Freshsales

Keyboard Shortcuts for Freshsales CRM

Are there any keyboard shortcuts in the CRM? I don’t see any. Most importantly I’d like to have a shortcut to start search. Also nice if you could start search for common objects with keyboard shortcut such as accounts, deals and contacts.I wonder why focus is not by default on the search field. This seems like the obvious place to set the cursor when loading a page.

14 hours ago

belkisparadapacalApprentice

Freshdesk

La respuesta a los tickets caen en correos no deseados al usuario

Al momento de cerrar una solicitud y enviar la respuesta al usuario, llega a su correo de Outlook como Correo no deseado (spam) y adicionalmente no se observan las imágenes adjuntas. Ayuda por favor. Gracias.Al momento de cerrar una solicitud y enviar la respuesta al usuario, llega a su correo de Outlook como Correo no deseado (spam) y adicionalmente no se observan las imágenes adjuntas. Ayuda por favor. Gracias.

16 hours ago

mcastelApprentice

Freshdesk

Limited export csv file with Sprout License?

Hello Community!I tell you that I have a client with the Sprout version with the FreshDesk solution. We are in the process of auditing and an export in csv of all the tickets created from the origin to date is requested, but when performing this export, now it is extracted limited and the visualization in portal is also limited. Is this due to licensing? Or is it a known bug? In case it is a licensing issue, what plan should I upload to be able to see the complete history from the origin?Thanks and regards! Milton C.

16 hours ago

rhea.desouzaCommunity Manager

Freshdesk

[RECORDING] Agent Roundtable II: Staying productive (and Sane) in the Contact QueueLIVE

WATCH THE RECORDING The second Agent Roundtable is no available on demand in the Freshworks Community! This time around we celebrate highly productive agents who have an uncanny ability to handle a large volume of chats, emails, and/or phone calls at a fast pace (and not at the expense of quality).

1081

1 day ago

rashmi.nagCommunity Manager

Johannesburg User Network

Welcome to the Johannesburg User Network

Hello, everyone! Welcome to the Johannesburg User Network!! 😃 We believe there’s nothing more fascinating and unstoppable than when people come together.Our mission is to create a user group of diverse, yet like-minded individuals who will support, challenge, and inspire one another by providing a platform for networking, mentorship, and development. We highly encourage you to share your knowledge, ask questions, participate in discussions and become an integral part of this community. Now, it’s time for some introductions!!Go ahead and introduce yourself and let everyone get to know you. Here are some optional prompts to help you: A little bit about you and what you do (need not be restricted to what you do professionally) Why you do what you do? What brought you here to this community? Feel free to add photographs or anything that you’d like to share with all of us!Sharing some quick links for our new members: More about the Freshworks User Network Join the Johannesburg User

172

1 day ago

rashmi.nagCommunity Manager

Freshdesk – Paris User Network

Welcome to the Freshworks User Network Paris CX User forum

Hello and Welcome to Freshworks User Network Paris CX Forum!This is your place to connect and engage with your user network community from Paris who have an interest towards Customer Experience.We believe there’s nothing more unstoppable than when people come together.Our mission is to create a user group of diverse individuals who will support, challenge, and inspire one another by providing a platform for networking, mentorship, and development. We encourage you to share your knowledge, ask questions, participate in discussions and become an integral part of this community. Now, it’s time for some introductions!!Go ahead and introduce yourself and let everyone get to know you. Here are some optional prompts to help you:A little bit about you and what you do (need not be restricted to what you do professionally) Why you do what you do? What brought you here to this community? Share anything happy/ funny/ embarrassing that has happened to you Describe yourself in one wordFeel free to a

271

1 day ago

j.haguetContributor

Freshdesk

Editing KB article with Edge delete inserted videos !?

Hi I have created articles with video hosted in Vimeo.When I edit the article with Edge, it deletes the inserted video HTML code !? Tested on 2 different workstation / account.Any idea ? any workaround ? any solution ?

1 day ago

Vishal NemaCommunity Manager

Freshservice Release Notes - Jan 2023Release Notes

Note: All the features/enhancements below will be available on Starter and Growth plans on Jan 18th 2023. For Pro and Enterprise plans will be available on Jan 31st 2023.Product version: 2023.R01L.01New Features and Enhancements Freshservice for Business Teams - New signups Easy Workload Management for Agents, Project-only users & their Managers Seamless Access to Tasks and Calendar TCPR and Task views under Work Calendar Updated Google and Office 365 Calendar Integrations Filtering Emails by Domain Advanced Filtering Capability in Tickets Easy Reporting on Service Request Fields Seamless Reporting on Select User & Group Properties New Ready to Use Curated Reports Enhanced Ticket Module in Android & iOS app Grouping of Alerts via Email now Customizable Adding Health Field for Assets Asset Association Enhancements Export Asset Activities Error Report for SaaS Applications Sync On-call Notifications Re-triggered on Reopening of Incident AWS Cloud Discover

603912

1 day ago

Anish KarthickApprentice

Freshdesk

Freshdesk product information

8 hours ago

stevemcTop Contributor

Freshsales

Keyboard Shortcuts for Freshsales CRM

14 hours ago

belkisparadapacalApprentice

Freshdesk

La respuesta a los tickets caen en correos no deseados al usuario

16 hours ago

mcastelApprentice

Freshdesk

jrorizApprentice

Freshdesk

form fields name are not translatid to portuguese

HiThe language of my portal is portuguese BR.Everything is ok, but the form fields are not translating.

1 day ago

tinanauApprentice

Freshservice

PowerBI/Freshservice Integration Project Data

I see that we can connect to PowerBI using the ticket analytics. But I don’t see the same functionality for Project Analytics. Does anyone know how to connect project data to PowerBI?Thanks!

1 day ago

officeninjaApprentice

Freshservice

Departments Not Coming Through Azure SCIM App

Hi All,Running in to a weird issue with our departments in Azure not pulling through we provision users through the Azure Active Directory Provisioning (SCIM) app. In looking through a test provision user notes, everything seems to be coming over ok (see below) but when I look at the users profile the department is still blank.I have confirmed that the department moving over is in our list of departments, and I have tried setting it up a few different ways. i.e. just calling the target attribute ‘department’ or in the standard format of:urn:ietf:params:scim:schemas:extension:freshservice:2.0:User:departmentbut nothing works. I also tried resetting all attributes to default mappings and still no go.Any help would be appreciated!

1 day ago

mfrishApprentice

Freshdesk Contact Center

Ticket switching from Voicemail to Abandoned after Automation Ran

Freshdesk is treating abandoned calls incorrectly and support says it’s functioning as designed, so there is nothing they can do.If a caller hangs up during the outgoing voicemail message, without leaving a voicemail themselves, the ticket gets created as a voicemail, my automation runs as if it’s a voicemail (high priority), and THEN Freshdesk recognizes that it’s in fact an abandoned call, then changes the subject to Abandoned Call. I’m left with an Abandoned Call with a High priority.I can’t even make a Time Trigger automation to switch priorities after the fact since Time Triggers does not allow me to search in Subject or Description.I’ve seen a few others complaining about this over the years. Why isn’t this being fixed?

1 day ago

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