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Using Freshmarketer

  • 11 Posts
  • 21 Replies
11 Posts
rhea.desouza
Community Manager
rhea.desouzaCommunity Manager
published in Apps and Marketplace Integrations
Ask the expert: Get started with the Freshmarketer - Shopify integrationAsk the expert

Hello hello hello community! It’s a good day to start another ‘Ask the Expert’ session - what do you think? After the success of our last two sessions for Freshdesk and Freshservice, we didn’t want our Freshmarketer customers to miss the opportunity of interacting and connecting with our in-house maestros. From May 11 to May 20, this thread is open for you to pop by and ask any questions you might have on the Freshmarketer for Shopify integration. With this integration, we want you to reach customers in the right channel at the right moment and increase your success with our ready-to-use conversational marketing and support solution. @gururag.kalanidhi, our Freshmarketer expert, will be answering your burning questions! A little bit about GuruGuru has been associated with CRM—sales and marketing—products for 4 years and is a huge fan of how tech lies at the heart of improving productivity and outreach for organizations across the globe.A big believer in community and self-help groups f

3476
A
Community Debut
3 months ago
R
Apprentice
RobustDesignApprentice
asked in Apps and Marketplace Integrations
LinkedIn Data Used to Keep CRM Updated

Dear Freshworks Community, BackgroundI have freshly gotten Freshsales as our main CRM and we have imported a 1000 contacts and 400 accounts into it. The data on these contacts is unfortunately relative scarce but we have for 800 out of the 1000 contacts the LinkedIn profile field filled out.  ProblemNow we would like to use LinkedIn to fill out for example contact fields like email or phone for these 800 contacts with LinkedIn. In addition to that, it would be awesome if we could keep these contacts automatically updated through LinkedIn. Is there any way to do this without programming a plugin or so? Maybe there is a software tool out there enabling us to do that? Additional FeatureThe perfect feature would then be to have a way to automatically create new contacts/accounts in Freshsales through LinkedIn sales navigator. But I guess that is even harder to achieve then the other problems. Did someone have the same problem and found a solution for that? :) Thanks for your help,RobustDes

1823
alexmiller
Community Debut
1 month ago
Shreya
Contributor
ShreyaContributor
published in Apps and Marketplace Integrations
4 Ways you can empower online stores with Freshworks CRM for e-commerce and Shopify

Hello Freshworks Community Members :) The D2C e-commerce industry is flourishing, with projections soaring to a staggering $175 billion by next year. Amidst this remarkable growth, countless emerging businesses and established brands are thriving, all thanks to e-commerce platforms like Shopify, which serve as the backbone of their online stores.However, as the e-commerce landscape continues to expand, so does the competition. With an estimated 12–24 million e-commerce sites worldwide, standing out in this crowded arena demands bold and efficient strategies that streamline direct customer engagement in our digitally-driven world.As a business owner, especially if you're operating on the Shopify platform, staying ahead of the curve requires adapting to changing customer expectations and leveraging cutting-edge technology. In this blog, we'll delve into why Shopify store owners, regardless of their business size or industry, need a unified multichannel, conversational marketing tool like

773
A
Community Debut
3 months ago
Ritesh
Apprentice
RiteshApprentice
asked in Apps and Marketplace Integrations
Woocommerce Integration not working

I want to use the Woocommerce integration with Freshdesk but the free app is updated 4 years ago and it’s full of bugs. There is another app as well but it’s paid. I want to get all the order details of customers within Freshdesk.Does anyone know of an free alternative? It would be great help.

260
Ritesh
Apprentice
11 months ago
Ritesh
Apprentice
RiteshApprentice
asked in Apps and Marketplace Integrations
Woocommerce Integration

I want to use the Woocommerce integration with Freshdesk but the free app is updated 4 years ago and it’s full of bugs. There is another app as well but it’s paid. I want to get all the order details of customers within Freshdesk.Does anyone know of an free alternative? It would be great help.

140
Ritesh
Apprentice
11 months ago
2MM
Apprentice
2MMApprentice
asked in Apps and Marketplace Integrations
Freshmarketer and GA4 integration

HICan I track the results of filling out forms in Fresmarketer with google analytics 4 ? Most of the other crm still do not have working solutions. 

400
2MM
Apprentice
1 year ago
gbenitez3
Apprentice
gbenitez3Apprentice
asked in Apps and Marketplace Integrations
Does Freshmarketer integrate with Microsoft Dynamics?

Hi Team, question. Is there an integration between Freshmarketer and Microsoft Dynamics? I’m wondering if someone were to use Freshmarketer, can they have their contacts sync back and forth to Dynamics CRM?

171
Aishwarya Parthasarathi
Top Contributor
1 year ago
Anto Klint
Apprentice
Anto KlintApprentice
posted in Apps and Marketplace Integrations
New Topic Convo Test

I’m just checking how it works. Kindly ignore.

151
Aishwarya Parthasarathi
Top Contributor
1 year ago
arnaudlsr
Apprentice
arnaudlsrApprentice
asked in Apps and Marketplace Integrations
Germany - Smooth and selective double opt in with integrated app

Hello, We recently chose Freshsales as our CRM and Marketing campaign manager. Being based in Germany, most of our leads are German, and by law we are required to have a double opt-in process set in place.Freshworks has a double opt-in feature but it has some extra steps that are not ideal at all for an incoming lead to go through. Therefore, I have been searching for an integrated external app that would host our website forms, do this double opt-in in a straightforward way and send the data to Freshworks.Has anyone been through this already? I would love to hear your feedback and/or recommendations if you have any.And as a more general topic, I am very surprised of how few tools actually offer a double opt-in workflow, considering it is becoming the norm in the EU.Thank you!Arnaud

1644
D
Community Debut
1 year ago
J
Apprentice
JaveriAhmedApprentice
asked in Apps and Marketplace Integrations
Best way to create a data-filling bot for a CRM

Let me give you a bit of background. Currently we are using a CRM (Customer Relationship Management) software in which we have to record some data that comes form another system. At this moment it's impossible to have access to this CRM database, so all the data recording must be done trough a very badly implemented UI. What we are trying to achieve is to automate all this data recording with a bot that cliks on the buttons and menus of the CMR user interface and writes all the information that comes from this other systems.Do you know how can this be achieved? Or at least where can I start to look at? I'm at a complete lost at the moment.Thanks for the help.

841
Aishwarya Parthasarathi
Top Contributor
2 years ago
C
Apprentice
cbr9guyApprentice
asked in Apps and Marketplace Integrations
Custom modules and API integration

Hi,       We have very complex objects and models that we need to create via custom modules, these modules and their data will need to interact with our existing systems, processes and end points. Is there a way to interact with custom modules via API or REST end points?

6682
geebranz
3 years ago

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