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Sales Emails

Using Freshsales

  • 6 Posts
  • 5 Replies
6 Posts
jrangel
Community Debut
jrangelCommunity Debut
asked in Sales Emails
Adding a "forward to friend" button in email campaign

I am creating a newsletter via Freshsales suite. Is there a way to add a “forward to friend” button to the email template?

81
pradipta.chandra
Community Manager
Paras Sachan
Apprentice
Paras SachanApprentice
asked in Sales Emails
MY email are not syncing with CRM?

First we have to add contact for this or how we can synchronize  my Email?

3503
Aishwarya Parthasarathi
Top Contributor
Gururag Kalanidhi
Skilled Expert
Gururag KalanidhiSkilled Expert
posted in Sales Emails
Setting up email– SMTP settings and email limits

Ask questions and share ideas around setting up the email functionality in Freshsales. This topic will cover everything around email deliverability, email limits, and setting up your DKIM record.

1601
A
Community Debut
S
Apprentice
sriram.palaniappanApprentice
published in Sales Emails
Why are my emails landing into SPAM?

1.Check if SPF and DKIM are configured https://support.freshsales.io/support/solutions/articles/219901-how-to-create-a-spf-recordhttps://support.freshsales.io/support/solutions/articles/220231-how-to-create-a-dkim-record-for-your-domains-2.Check the validity of the SPF and DKIM records configuredGo to Admin Settings > Email SettingsProvide the domain name and hit Verify

3320
S
Apprentice
S
Apprentice
sriram.palaniappanApprentice
published in Sales Emails
The placeholder for my emails are not working? The field is created under the deal module. What is wrong with this {{deal.cf_Deal-_Mine}} placeholder?

Special characters will not be supported for placeholders.Update the field name without special characters and add the placeholders in an email template.

430
S
Apprentice
S
Apprentice
sriram.palaniappanApprentice
published in Sales Emails
How to add email aliases in gmail?

You can follow one of two methods below:In Freshsales, Go to Admin Settings > Email SettingsNow add your sales email addresses to the Team Inbox.In Gmail,Go to Gmail > Settings (gear icon)Under the Accounts tab > In the Send mail as section, add the email address that needs to be created as alias. Once the alias is verified, go to Freshsales - Click on your profile picture on top right corner > Connect Email  > Remove the integration by clicking on the trash icon and reconnect Gmail once again.Now, try composing an email and check if the alias addresses are appearing.

3970
S
Apprentice

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