Is Freshworks the Best All-in-One Customer Engagement Solution in 2025? I've been exploring different customer engagement platforms lately, and Freshworks caught my attention. For those who aren't familiar, Freshworks offers a suite of products like Freshdesk (for customer support), Freshsales (CRM), Freshservice (ITSM), and several other tools designed to improve customer experience and streamline business operations. With all-in-one solutions becoming increasingly popular, I'm curious: Has anyone here implemented Freshworks products in their business recently? How do you find its performance compared to competitors like Zendesk, HubSpot, or Salesforce? Is the integration between Freshworks tools smooth, or do you face any challenges? Also, how's the pricing model—does it provide good value for money?