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How to get and send geolocation from whatsapp in chatbot

  • Sep 10, 2023 9:46 AM UTC
  • 4 replies
  • 419 views
Apprentice

We would like to know if it's possible to get user geolocation for  whatsapp in a chatbot in order to used those coordinates in api to send it the nearest office location also as geolocation.

Best answer by Surya_narayanan

Hi @ajguzman This is not yet supported within the Freshchat’s end yet. We shall pass this as a feedback to our product team.

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    Surya_narayanan
    Community Debut
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    Hi @ajguzman This is not yet supported within the Freshchat’s end yet. We shall pass this as a feedback to our product team.

      Community Debut

      any update for solution

      Kamakshi
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      • Kamakshi
      • Former Community Manager
      • Mar 19, 2025 6:44 AM UTC

      ping ​@srikanthkarunakaran ! 

      Freshworks Community Manager
      Community Debut

      ping ​@srikanthkarunakaran any update please 

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