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Hi, i think my account was blocked and I got this error message

"Unable to load page.

We encountered an unexpected problem (check your network connection)"



Hello Lucas,


This might have been a result of your trial subscription expiry. Can you please let us know the plan that you'd like to continue on so that we can re-activate the account?


Cheers!

Hello!


I would like to continue with sprout plan.


Thanks!



Hello Lucas,


Can you please confirm if this is your helpdesk url - h*****dev.freshdesk.com with the company name as "Handit Sistemas" ?


Cheers!

Hello, yes, this is my helpdesk url



Hello Lucas,


We've moved the account to the sprout plan. 


Cheers!

Thanks!



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