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Add "End Time" to "View Time Entries" API

  • August 7, 2013
  • 5 replies
  • 67 views
G
Contributor

Your API for viewing time entries allows you to specify a Start Date, but not an End Date. This is bizarre. The API is useful for when I want to retrieve something relatively recent, but not helpful at all when I want to retrieve an older entry, because it means I have to retrieve every entry from the older date until now, which can make the API call very slow. Can't you add End Date as an option as well? Thanks!

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    5 replies

    G
    Contributor
    • gordon
    • Author
    • Contributor
    • November 5, 2013

    It's been 3 months since I submitted this request... any response?

    G
    Contributor
    • gordon
    • Author
    • Contributor
    • February 19, 2014

    I submitted this request over half a year ago now, and still haven't heard any response saying yea or nay. Does your team read these Feature Requests at all?

    S
    Contributor

    Hi Gorden, 


    We are very very sorry for not responding to your post for such a long time. Going forward, I assure you that you won't see a tardy response again. 


    The API for viewing time entries now allows you to specify the start date and the end date  

    domain_URL/helpdesk/time_sheets.xml?start_date=[value]&end_date=[value] 


    Let me know if we can help you with anything else. My apologies again for the very delayed response.


    Thanks 


    Samyuktha

    G
    Contributor
    • gordon
    • Author
    • Contributor
    • February 28, 2014

    Samyuktha, YOU ROCK!!! Thank you! :)

    M
    Contributor
    • marc_11439
    • Contributor
    • March 2, 2014

    Will you update the documentation accordingly.


    I refer to this.


    Please review all the REST API doc and get all the updates in there!


    Marc


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