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Hi,


since day one, all the emails I forward to the support inbox are marked as spam. 


Is there a way to avoid this?


please help!


thanks

Hello Iang,


Can you check if your email address is listed as a deleted contact in the helpdesk? By default, all emails from the deleted contact will get moved to the spam folder in Freshdesk.


Cheers!

Hi, I have the same problem. All of my emails I send out of Freshsales are going to spam. Where can I find the 'deleted' contacts to check if it is the same issue as reported in this thread. 

Thanks



my checking account was over drawn  be cause you remove 5.00/04/19/2019



I have some problem. All tickets raised by email marked as spam :(




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