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Can we edit the look and feel of the CSAT surveys?

  • April 24, 2018
  • 1 reply
  • 197 views
P
Contributor

Hi - 


Reviewing this: https://support.freshdesk.com/support/solutions/articles/215321-setting-up-customer-satisfaction-surveys. Is there a way to change the look and feel of the survey by editing the HTML/CSS somewhere? 

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    1 reply

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hi Chris,


    You can edit the layout of the customer satisfaction survey page by including your code below this liquid filter in the Portal layout section.


    {% if  portal.current_page == 'csat_survey' %}

    //your code here

    {% endif %}


    Cheers!

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