Open Community Hours - Feb (Slot 2)
How do i change my language to dutch???Do i need to compleatly make a new project...
You've subscribed to the Blossom plan where multi-lingual helpdesk isn't available. This is the reason why the agent won't see the option to switch language in the profile.
Can you ask the agent to logout and login back to the helpdesk and see if that helps?
The Activate your account link seems to have a language mix-up. Different browsers, devices and language-settings tested with all the same dutch/english mix-up result.
Same with the login page: 'are you an agent?' is not translated.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
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