Close ticket via API v2 without email notification

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Close ticket via API v2 without email notification

Hi,

It is possible to close ticket(update state to close) via API v2 without email notification to reporter?

Page 1 / 1

Hello,

By default, the API activity wouldn't trigger an email to the requester. You can give it a try with a test ticket and see how it works :)

Cheers!

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