Dear all,
how do you create a ticket via API? I carefully read the docs, and I am also able to retrieve ticket information via API, but had no luck creating a ticket so far.
Posting the following request results in a status 200 response, but does neither return a JSON string nor create a ticket:
Accept: */*
Accept-Encoding: gzip, deflate
Content-Type: application/json
Authorization: Basic [hash removed]
Accept-Language: de-de
{
"helpdesk_ticket": {
"description": "My problem is this...",
"email": "sample@somewhere.org",
"priority": 1,
"status": 2,
"subject": "Creating a test ticket"
}
}Any pointers welcome :)
rgds
Lutz
