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Customer Portal with multiple products

  • June 4, 2013
  • 3 replies
  • 59 views
T
Apprentice

We have multiple customers, each with multiple unique products. Is there a way to set up a portal for each customer that only lists their unique products?

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    3 replies

    V
    Contributor

    Hi Tom


    You may use the HTTP referer method to redirect the USER to the respective Multiple Product Portals.


    Else, you can follow the model by one of our customers - KaiserGames Gmbh, where they've setup a default portal page - support.kaisergames.com


    From here, they re-direct the user to the corresponding Product pages/support pages.


    regards
    Vijay

    I
    Community Debut
    • ivan
    • Community Debut
    • November 7, 2013

    Hey Vijay,


    Can you elaborate on what you mean by HTTP referer method? When I upgraded, I thought I would be getting multiple portals for each product, rather than just one portal that lists multiple things...


    thanks

    V
    Contributor
    • vijay.shankar
    • Contributor
    • November 12, 2013

    Hi Ivan


    You may check this article - http://www.w3.org/Protocols/HTTP/HTRQ_Headers.html


    Using these URI, you can check the incoming REFERING SOURCE and REDIRECT the USER to the specific Freshdesk Portal, i.e.support.xbox.com or support.msoffice.com


    Hope this helps


    regards
    Vijay

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