Customer Portal with multiple products

  • 5 June 2013
  • 3 replies

We have multiple customers, each with multiple unique products. Is there a way to set up a portal for each customer that only lists their unique products?

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3 replies

Hi Tom

You may use the HTTP referer method to redirect the USER to the respective Multiple Product Portals.

Else, you can follow the model by one of our customers - KaiserGames Gmbh, where they've setup a default portal page -

From here, they re-direct the user to the corresponding Product pages/support pages.


Hey Vijay,

Can you elaborate on what you mean by HTTP referer method? When I upgraded, I thought I would be getting multiple portals for each product, rather than just one portal that lists multiple things...


Hi Ivan

You may check this article -

Using these URI, you can check the incoming REFERING SOURCE and REDIRECT the USER to the specific Freshdesk Portal, or

Hope this helps