Skip to main content

Customer satisfaction survey issues.

V
Apprentice

I've had multiple customers report that they are unable to select one of the three satisfaction links via emails after a ticket has been resolved.

    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    3 replies

    annapoorna.venketaraman
    Skilled Expert
    Forum|alt.badge.img+8

    Hey Vince,


    Thank you for reaching out to us through our Forums.


    This seems to be a browser related issue. Can you please verify the browser used by the customers facing the problem? Normally we suggest Chrome and Firefox for optimal performance.


    Let me know, Vince, so that I can help you out better.


    Thanks,

    Annapoorna

    Head of Community
    V
    Apprentice
    • vharris
    • Author
    • Apprentice
    • 2 replies
    • May 10, 2013

    I don't believe it's a browser issue, my customers are either limit or can't select a link from the emailed customer satisfaction survey, it never takes them out to the web.

    V
    Contributor

    Hi Vince


    I am moving this POST as Ticket and lets continue there


    regards
    Vijay

    Most helpful members this week

    Terms of UsePrivacy Notice