I have heard from 2 customers today that they have received up to 6 copies of the same email from Freshdesk. I am typically copied on all emails from Freshdesk but I have not seen anything come through. Are you aware of any issues with this?
Duplicate Emails
This topic has been closed for replies.
+12Hello Scott,
Our sincere apologies for missing out on updating this thread. We searched into our records but we haven't seen a lot of similar tickets for this issue . We hope you were able to figure out what exactly happened and it will be great if you can share if and how this was fixed.
Cheers!
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.