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Emails missing over the weekend...

  • October 13, 2015
  • 1 reply
  • 14 views
J
Apprentice

We have received no new tickets over the weekend - and I know the messages were sent as we have the emails sent to a mailbox and freshdesk.


I am concerned about reliability in message receipt...

    This topic has been closed for replies.

    1 reply

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello Jerry,


    I know its really frustrating when you miss emails in the helpdesk. I duly apologise for the delay in responding back to this forum. Should you have any questions/ issues pertaining to your helpdesk, please drop us an E-Mail on support@freshdesk.com


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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