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Error: We are sorry. You have been restricted from accessing this helpdesk page

  • October 13, 2020
  • 1 reply
  • 116 views

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When a customers try to open a tickect they receive this message

"We are sorry. You have been restricted from accessing this helpdesk page"




Our url access is: rubika.freshdesk.com


Can you help me ?

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1 reply

hemanth.ramya
Community Manager
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  • Community Manager
  • 626 replies
  • October 14, 2020

Hi Christophe,


We can see that our support team has addressed this query for you via a ticket logged. Do feel free to write to us for further assistance and we would be happy to help. Cheers!


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