Hi,

I'm checking this with the ops team here and will update you at the earliest possible. Regret the inconvenience caused.

Cheers!

Hi,

Can you please check the user's email address that was used to create the account? It looks like it has an invalid domain name due to which the account is under investigation.

Cheers!

Hello,

Oh shoot, now we see the problem.

it seems that the email address we had signed up with had been deleted by accident.

I'm sure that is why we are blocked?

Is there also a problem with our domain name?

Will it be possible to change the master email to admin agent's email?
wook@bob.games is the main admin of our account.

Hello,

I could see that the account got re-activated. Please check if you're able to login to the account now.

Cheers!

Hello,

the https://millibillislots.freshdesk.com/ 

account is still blocked

none of the accounts for it can log in

please help, thank you.

Apologies,전성주 . You should be able to access the helpdesk now.

Cheers!

Hi

i'm tryin to access my account for

joseph@darisni.me

but it says that my account is blocked.