Hello,

I wrote a library for freshdesk api v2 for my self usage. It's named GasFreshdesk - https://github.com/zixia/gas-freshdesk

var MyFreshdesk = new Freshdesk('https://UR.freshdesk.com', 'TOKEN')

var ticket = new MyFreshdesk.Ticket({
  helpdesk_ticket: {
    description:'A description'
    , subject: 'A subject'
    , email: 'you@example.com'
  }
})

ticket.assign(9000658396)
ticket.note({
  body: 'Hi tom, Still Angry'
  , private: true
})
ticket.reply({
  body: 'Hi tom, Still Angry'
  , cc_emails: 'you@example.com' 
})
ticket.setPriority(2)
ticket.setStatus(2)

ticket.del()
ticket.restore()

Logger.log('ticket #' + ticket.getId() + ' was set!')

If there's anybody use google apps script with Freshdesk, it might be help.

:)