Hello,
I wrote a library for freshdesk api v2 for my self usage. It's named GasFreshdesk - https://github.com/zixia/gas-freshdesk
var MyFreshdesk = new Freshdesk('https://UR.freshdesk.com', 'TOKEN') var ticket = new MyFreshdesk.Ticket({ helpdesk_ticket: { description:'A description' , subject: 'A subject' , email: 'you@example.com' } }) ticket.assign(9000658396) ticket.note({ body: 'Hi tom, Still Angry' , private: true }) ticket.reply({ body: 'Hi tom, Still Angry' , cc_emails: 'you@example.com' }) ticket.setPriority(2) ticket.setStatus(2) ticket.del() ticket.restore() Logger.log('ticket #' + ticket.getId() + ' was set!')
If there's anybody use google apps script with Freshdesk, it might be help.
:)