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Freshdesk doesnt send emails

  • November 26, 2019
  • 1 reply
  • 27 views
A
Apprentice


Hi

My account does not send any type of mail, I cannot respond to my clients and I do not receive any of the notifications that I have active.

Note: tickets arrive but I cannot answer my clients



Thanks.




Bye.

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    1 reply

    A
    Community Debut

    Hello Areli,


    Apologies for the delay in getting back.


    We believe your issue with the email notifications has been sorted by one of our support agents. Please feel free to write to support@freshdesk.com in case of any further queries.


    Cheers!


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