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Freshdesk Emails Not working

  • September 30, 2020
  • 1 reply
  • 57 views
K
Apprentice

Hi,


I am starting up with Freshdesk and the customer activation emails don't send, also the email forwarding from my support email to Freshdesk get bounced back and the ticket doesn't get created.


Returns with an error saying the mailbox is blocked.


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    1 reply

    hemanth.ramya
    Community Manager
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    • hemanth.ramyaCommunity Manager
    • Community Manager
    • 626 replies
    • October 5, 2020

    Hello Kieren,


    We can see that our support team has addressed this query for you via a ticket logged. Do feel free to write to us for further assistance and we would be happy to help. Cheers!

    Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

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