Skip to main content

Freshdesk sending "new ticket assigned" to me every time I resolve a ticket

  • June 26, 2013
  • 1 reply
  • 35 views
S
Apprentice
Hi Freshdesk is sending me new emails, telling me that a ticket has been assigned to me every time I finish and resolve a ticket. This is new behaviour. I don't want emails telling me a ticket has been assigned to me right as I finish and resolve the ticket. Thanks
    This topic has been closed for replies.

    1 reply

    V
    Contributor

    Hi Sam


    Please follow this Solution article for a fix on this


    https://support.freshdesk.com/solution/articles/101872-notification-for-ticket-assigned


    regards
    Vijay

    Terms of UseAccessibility statement