Freshdesk sending "new ticket assigned" to me every time I resolve a ticket

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Freshdesk sending "new ticket assigned" to me every time I resolve a ticket

Hi

Freshdesk is sending me new emails, telling me that a ticket has been assigned to me every time I finish and resolve a ticket. This is new behaviour. I don't want emails telling me a ticket has been assigned to me right as I finish and resolve the ticket.

Thanks

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Hi Sam

Please follow this Solution article for a fix on this

https://support.freshdesk.com/solution/articles/101872-notification-for-ticket-assigned

regards
Vijay

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