Skip to main content

Get List of tickets with survey completed

  • April 28, 2015
  • 2 replies
  • 62 views

Hi,


I can get the survey results of a specific ticket using /helpdesk/tickets/[Ticket ID]/surveys.json, but I can't find a way of getting a list of tickets which actually have a completed survey.


Is it possible, for example, to retrieve a list of the X most recent tickets which have survey results?


Thanks in advance.
This topic has been closed for replies.

2 replies

Dewar,


It is not possible at the moment to fetch survey results for a bunch of tickets using single API call. 

The possible workaround is to loop through the tickets and get thier surveys.


  • Author
  • Apprentice
  • April 28, 2015
Thanks for the quick response.