Does anyone know how to grant certain agents access to create ticket templates without having to grant full administrator role to Freshdesk?
Granting access to create ticket templates
This topic has been closed for replies.
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.