Hi David,

It depends on what plan you're on but basically you'll need to customise the HTML in your portal so you'll need to be on the Estate or Forest plan I think.

In Admin, go to Portal. Click on Customise Portal, Layout & Pages then Portal Pages. Choose the page you want to edit - in your case it's the "New User Signup" page. You'll need to find the text you want to change and alter accordindly.

If it's generated by Freshdesk using on of their snippets "surrounded" by % symbols then you have the option of:

a) Rewriting and then managing this HTML yourself

b) Writing some Javascript to adjust said text after it's loaded

Hope this helps! Good luck!