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How do we bulk merge 5 tickets?

  • April 25, 2012
  • 2 replies
  • 48 views
S
Apprentice

How do we bulk merge multiple tickets at once? For example, one clients sends 5-8 emails with 6 photos each (due to his email limitations) and we need to bulk merge instead of one by one.

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    2 replies

    V
    Contributor
    Hi Saksiri

    As of now you can merge tickets one by one from the Tickets page -->> Merge option.

    We will bring support for multiple merge soon

    regards
    Vijay
    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hi,


    It is now possible to merge multiple tickets from the ticket list view. Here's a snapshot of the option :


    image


    Cheers!

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