I need to provision all accounts of one endpoint into freshdesk.So i need to create agents dynamically through rest api calls .please help me ...how to do it?
Page 1 / 1
Short answer: No, you cannot create an agent via API.
Workaround involving a simple manual step: Create the agent as a contact using API, and then go to the contact page and convert the contact to agent:
Workaround involving a simple manual step: Create the agent as a contact using API, and then go to the contact page and convert the contact to agent:
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.