I keep trying to put a picture in as my profile picture but it’s not working?

  • 5 November 2019
  • 2 replies

It won’t show the profile picture I changed it to (on here).

2 replies

Does your picture match one of these file types?


Also, on web there's often a pretty small file size limit. I'd recommend making sure your picture is less than 500Kb if you can. That means no swanky .raw pictures with your DSLR unfortunately 😉 Good luck!

Hello Black Rock Shooter,

Does the issue still persist? If yes, please drop in an email to support@freshdesk.com. Our support heroes would have this investigated for you.