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In depth report Export as PDF

  • February 2, 2016
  • 2 replies
  • 22 views
T
Apprentice

I have an In-depth report where I filter on specific customers for a specific time which gives us a nice overview.

Then I click the Export as PDF link in the right upper corner and that sends out a PDF to me. Though this PDF contains all our tickets for all our customers and thus this is not filtered.

Or am I doing something wrong?

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    2 replies

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello Tim,


    We've released a newer version of the reports and this would have been fixed already. Should you have any questions, please write to us on support@freshdesk.com and we would be more than happy to assist you.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    A
    Contributor

    Hi Arvind, This has not been fully fixed. I have submitted a ticket to support to fully explain in detail.



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