I have an In-depth report where I filter on specific customers for a specific time which gives us a nice overview.
Then I click the Export as PDF link in the right upper corner and that sends out a PDF to me. Though this PDF contains all our tickets for all our customers and thus this is not filtered.
Or am I doing something wrong?
Hello Tim,
We've released a newer version of the reports and this would have been fixed already. Should you have any questions, please write to us on support@freshdesk.com and we would be more than happy to assist you.
Cheers!
Hi Arvind, This has not been fully fixed. I have submitted a ticket to support to fully explain in detail.
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