In depth report Export as PDF

  • 2 February 2016
  • 2 replies

I have an In-depth report where I filter on specific customers for a specific time which gives us a nice overview.

Then I click the Export as PDF link in the right upper corner and that sends out a PDF to me. Though this PDF contains all our tickets for all our customers and thus this is not filtered.

Or am I doing something wrong?

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2 replies

Userlevel 4
Badge +12

Hello Tim,

We've released a newer version of the reports and this would have been fixed already. Should you have any questions, please write to us on and we would be more than happy to assist you.


Hi Arvind, This has not been fully fixed. I have submitted a ticket to support to fully explain in detail.