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Hi, instead of displaying Freshdesk chat widget on my website, i just want to place a small chat icon and when user clicks on it, i want the freshdesk chat window to open. Is it possible with Freshdesk Chat?



Hi Pankaj.






Could you please have a look at this solution article? We believe that this would help you customise the chat widget similar to what you're looking for.






Hope this helps. 



 Is the above link accessible? I have customization requirements and when selecting the above solution article it gives an access not granted error.



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