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is there a limit to the number of contacts that can be added to a company

  • April 3, 2020
  • 1 reply
  • 652 views
S
Apprentice

Just wondering. My company has the blossom plan. and one of my clients (Companies) is asking for a bunch of contacts to be added to the system (NOT Agents) so they can report issues.


I haven't found a limit, but the most I have added to date is 11 for one company. Not sure if this is limited or not? I don't even know how many contacts the client is thinking of adding, so this might not be an issue. I just wanted the information incase they want to add an excessive amount so I can say no or no problem :-)

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    1 reply

    hemanth.ramya
    Community Manager
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    • hemanth.ramyaCommunity Manager
    • Community Manager
    • 626 replies
    • May 6, 2020

    Hello Michael!


    We do not have any restrictions in the number of contacts associated with a company. However, please note that you can associate up to 300 companies with a single contact (applicable to Estate and Forest plans in Freshdesk).


    Hope this helps. Cheers! 

    Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

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