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Knowledgebase doesn't show up on Search Engines

  • December 24, 2019
  • 1 reply
  • 65 views
J
Contributor
  • jacov
  • Contributor
  • 3 replies

Hi


Our Freshdesk Knowledgebase (https://ourdomain.freshdesk.com/support/home) doesn't show up on search engines such as Google.


After reading some support articles, I tried https://ourdomain.freshdesk.com/support/sitemap.xml, but I get a page saying "The page you were looking for doesn't exist".


Is there something I should be doing for search engines to view our site? Is this something only available for paid plans?


Thanks




    Did this topic help you find an answer to your question?

    1 reply

    N

    Hi Jacov,


    This could be due to the meto tag being added. Are you still facing the issue?

    Please write to support@freshdesk.com and one of support engineers will have the issue resolved for you.

    Thanks!

    Reply


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