Knowledgebase doesn't show up on Search Engines

  • 24 December 2019
  • 1 reply
  • 57 views

Hi


Our Freshdesk Knowledgebase (https://ourdomain.freshdesk.com/support/home) doesn't show up on search engines such as Google.


After reading some support articles, I tried https://ourdomain.freshdesk.com/support/sitemap.xml, but I get a page saying "The page you were looking for doesn't exist".


Is there something I should be doing for search engines to view our site? Is this something only available for paid plans?


Thanks






1 reply

Hi Jacov,


This could be due to the meto tag being added. Are you still facing the issue?

Please write to support@freshdesk.com and one of support engineers will have the issue resolved for you.

Thanks!

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