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 Is there any liquid variables reference for Freshdesk? I mean like this one for Shopify https://help.shopify.com/themes/liquid/objects/customer#customer-has_account. Couldn't find it so far. Thanks!

If you are talking about the forum you can see  FreshThemes Guide / Introduction to Liquid
Most related to your link is the section FreshThemes Guide /

Dynamic Placeholders















/ Managing User Access




Placeholders are also supported in a lot of other places in Freshdesk, from Apps to Canned Responses and Notifications.



Thanks, what I needed was exactly portal.user.is_agent, that was in the list you linked. I solved my issue. Best!

 



Is the variable list incomplete? I can't find result.group for example. Is it possible to have online a complete list in one single page? It would be very simple and helpful!

 



Sorry but I do not know. Maybe someone from Freshdesk could help there.

 



ok, thanks a lot for your help!

 



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