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Login error in Android App

  • August 7, 2020
  • 1 reply
  • 78 views

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I've just installed the Freshdesk App in an Android cell and I a receive an Error message when I try to login. The message does not specifies anything else. I am attaching the screenshot.


The domain, username and password are correct; I tried in an other Android cell and they worked fine.

freshdeskapp_49894.jpg
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1 reply

suprabha.somanathan
Community Debut

Mauricio, That is unfortunate!

We have logged this a ticket for you.

One of our support champs will be reaching out soon to help you login via the android app. 

Thanks!


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