When using the LogMeIn widget on the New Ticket View, the generated pincode window does not appear. This functionality is fine on the Classic View. So as of now my agents switch to classic view, generate the pincode, switch back to new view and then continue with the ticket.
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.