Agents stopped receiving e-mail notifications on the ticket updates on January 6th. Settings have not been changed. The notifications just stopped.
Join the Community or User Group to Participate in this Discussion
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.