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Not loading script assets in Firefox 56.0.1

  • October 10, 2017
  • 2 replies
  • 25 views
B
Apprentice

 Yesterday Freshdesk suddenly stopped loading properly (has been correctly working for ~2 months).


Freshdesk refuses to load javascript assets now, below a screenshot of my console log. The network tab does not show any requests for the assets.


OS: macOS Sierra 10.12.5

Browser: Firefox 64-bit 56.0.1

image


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    2 replies

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello Tim,


    That seems strange as it had suddenly stopped working . We'll move this to a private ticket in order to troubleshoot this further.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    *Update from the ticket* :


    There was a plugin named *Privacy badger* that prevented some assets from loading up on the browser . 


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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