Our Agent cant send e-mail to the cousromer

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Our Agent cant send e-mail to the cousromer

Our Agent cant send e-mail to the cousromer

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Hello Mark,

We haven't received any complaints from our users so far. Sensing this must be specific to your account/network.

Do the agents see any error message on the screen? Can you please elaborate on the actions performed by the agent on the ticket?

Cheers!

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