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Page does not load (stays blank)

  • April 27, 2020
  • 1 reply
  • 205 views

Hi All,

when I access the Freshdesk Dashboard, the pages does not information, it stays white.

If I access it with a VPN active, giving me an IP from another country, it loads perfectly.

Why is this, can someone help?

Kind regards

Francisco

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1 reply

suprabha.somanathan
Community Debut

Francisco,


We are happy to work with you on this and fix the same for you. A ticket is logged with our support stars and you should be hearing from us shortly.

Thanks!



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