Hello,

This is starting to get on my nerves now... I've got a PHP script that submits tickets but fails when attachments are added. Can anybody spot anything that's wrong?

The error I get is:

jSON response:Array


(


    [description] => Validation failed


    [errors] => Array


        (


            [0] => Array


                (


                    [field] => custom_fields


                    [message] => Value set is of type String.It should be a/an key/value pair


                    [code] => datatype_mismatch


                )


        )


)

And then the curl options look like this:

cURL options:Array


(


    [42] => 1


    [10002] => https://apogeecorp.freshdesk.com/api/v2/tickets


    [10005] => ####:####


    [19913] => 1


    [81] => 


    [64] => 1


    [74] => 


    [91] => 


    [10018] => Apogee Corp


    [47] => 1


    [10036] => POST


    [10015] => Array


        (


            [name] => Marius Cucuruz


            [email] => mcucuruz@apogeecorp.com


            [subject] => TEST: new IT ticket via API (with attach)


            [description] => new IT ticket via API with PDF attachment


            [source] => 1


            [priority] => 1


            [status] => 2


            [type] => IT


            [group_id] => 6000198310


            [custom_fields] => Array


                (


                    [flag] => 


                    [cause] => Support Request


                    [type_it] => IT Request


                )


            [attachments[]] => CURLFile Object


                (


                    [name] => /var/www/intranet/wp-content/uploads/2018/04/1524152398.pdf


                    [mime] => application/pdf


                    [postname] => 1524152398.pdf


                )


        )


)

If needed I can provide the PHP script too, though I reckon it's something I'm missing in the above. The request is done via POST and no headers are set with it.

What could it possibly be? I swear it was working a week ago...

Any help is greatly appreciated. Thanks in advance.

Cheers