Hi, I have a question on creating a ticket. here is the code I use from https://github.com/freshdesk/fresh-samples.

var yourdomain = 'mydomain...';

var api_key = 'my key...';

var ticket_data = '{ "description": "Details about the issue...", "subject": "Support Needed...", "email": "tom@outerspace.com", "priority": 1, "status": 2, }';

$.ajax(

{

url: "https://"+yourdomain+".freshdesk.com/helpdesk/tickets.json",

type: 'POST',

contentType: "application/json; charset=utf-8",

dataType: "json",

headers: {

"Authorization": "Basic " + btoa(api_key + ":x")

},

data: ticket_data,

success: function(data, textStatus, jqXHR) {

console.log(data);

console.log(textStatus);

console.log(jqXHR);

},

error: function(jqXHR, tranStatus) {

console.log(jqXHR);

console.log(tranStatus);

}

}

);

When I request it, it kept telling me I have a bad request as the JSON format is invalid. I am not sure what I did wrong in this case. Can someone help me with this issue on what I did wrong?