Skip to main content

Remove Freshsales from Freshdesk Ticket Sidebar

  • August 20, 2020
  • 1 reply
  • 81 views
L
Apprentice
Forum|alt.badge.img

 Is there a way to remove the Freshsales widget from the ticket sidebar?

Highly annoying.

    Did this topic help you find an answer to your question?

    1 reply

    hemanth.ramya
    Community Manager
    Forum|alt.badge.img+9
    • hemanth.ramyaCommunity Manager
    • Community Manager
    • 626 replies
    • August 28, 2020

    Hello Lonnie,


    If you have Freshsales integration with Freshdesk (Admin > Apps), you would be able to see the Freshsales widget from the ticket & contact pages. You can uninstall the app if you do not wish to see the widget. Feel free to drop an email to support@freshdesk.com for any further queries and we would be happy to help!


    Cheers. :)

    Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

    Reply


    Most helpful members this week

    Terms of UsePrivacy Notice