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 Hi,






Everything was working fine. But suddenly i started getting this response "message":"We're sorry, but something went wrong.". Where would be the problem and how it can be figured out. Please suggest a solution if anyone has faced this issue.






This is the complete form of error:






Error, HTTP Status Code : 500

Headers are HTTP/1.1 500 Internal Server Error

Cache-Control: no-cache, no-store, max-age=0, must-revalidate

Content-Type: application/json; charset=utf-8

Date: Fri, 25 Nov 2016 07:08:28 GMT

Expires: Wed, 13 Oct 2010 00:00:00 UTC

Pragma: no-cache

Set-Cookie: _x_w=19; path=/

Status: 500 Internal Server Error

X-Freshdesk-API-Version: latest=v2; requested=v2

X-Rack-Cache: invalidate, pass

X-RateLimit-Remaining: 4998

X-RateLimit-Total: 5000

X-RateLimit-Used-CurrentRequest: 1

X-Request-Id: 8502dc9a964ad29b7568abb0e788398c

Content-Length: 52

Connection: keep-aliveResponse are {"message":"We're sorry, but something went wrong."}






Thanks in advance.





Can you please let us know in which scenario or while using which feature does this error occur?